Shipping Policy

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@purestrutter.com and send your item to: 200 Industry Dr., Carlisle, OH 45005.

Shipping

Our products are shipped within 2-3 Days, on all in stock items, using the following carriers: USPS, , UPS, Pick Up/Delivery. To return your product, you should mail your product to: 200 Industry Dr., Carlisle, OH 45005. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.